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Category Archives: Customer Service

The heart of your company? . . . . Customers!

Amanda Farrell

Business success today requires a new depth of customer insight. Going into the success or failure of a company is determined by the relationships it builds with its customers. In the last 5 years businesses worldwide in every industry, are … Continue reading

Posted in Customer Service, Guides, Resources Tagged , , , , , , |

Latest Media

Women ONLY panel discussing the news on BBC! WOW!

What a pleasure it was last weekend to turn on the TV and to see 3 women discussing #BBCPapers at @BBCNews. I couldn’t believe my eyes. I had to do a double take. What’s really interesting and usual about this appearance … Continue reading

12 Aug 14Read more